Name the problem
A 20-minute conversation to test whether the workflow is valuable, bounded, and appropriate for GAP Industries.
The GAPi method
A workflow becomes a system in controlled steps.
The sequence stays consistent. The scope, dependencies, acceptance criteria, and calendar are specific to the engagement.
The six-step GAP Industries delivery process
Map reality
Document the current path, systems, owners, exceptions, data, constraints, and decision risk.
Define the future state
Specify states, rules, approvals, integrations, failure handling, reporting, and acceptance criteria.
Implement the scope
Build the approved components, test connections, preserve audit evidence, and review progress at agreed checkpoints.
Prove the defined functions
Run the documented tests. Resolve defects against the agreed criteria. Record limitations and remaining decisions.
Leave an operable system
Deliver documentation, training, access and component-rights records, and the maintenance or next-phase plan.
Human gates
Consequential actions stay accountable.
Before buildA human approves scope, access, third parties, commercial terms, and acceptance criteria.
During operationThe design identifies which drafts, messages, changes, or exceptions require review.
At handoffA human accepts the scoped functions and receives the operating record.
A useful first decision
Is the workflow worth assessing?
Bring the current process, the people affected, and the cost of leaving it alone.