The Problem Sage Solves

Sage's Booking Flow

• Starts with how the guest feels — tight neck, stressed, dull skin — not a menu they have to navigate alone.
• Recommends the right treatment and explains why — upsells naturally without feeling like a pitch.
• Shows available times in-conversation — no waiting on a scheduler to reply.
• Captures name, preferred time, and any intake notes (allergies, injuries, preferences).
• Sends confirmation text and intake form — the esthetician or therapist arrives prepped, not guessing.

The Business Case

• 72%of spa bookings come from guests who searched online within 24 hours of wanting an appointment. Sage captures those impulse moments, even at 11pm.
• $40+Average upsell when a guest is guided to a premium service. Sage recommends based on need — guests feel cared for, not sold to.
• No-showsSage sends reminder texts and captures intake forms in advance — no-show rate drops because guests are invested before they even arrive.